Kirsten Austin, President DCSC

For over thirty years I have been involved in the software business with a focus on manufacturing, distribution and fulfillment. Our company started as a VAR for an accounting and manufacturing solution. Later we decided to sell and implement another ERP solution. We earned two major ERP awards in 2002 and 2003. Subsequently we shifted our focus to solely support, develop and implement our published software suite DCWarehouse Automation and our Multi-Carrier Shipping Solution DCMobile. These solutions are implemented across the nation and beyond. They have direct shipping carrier integrations with FedEx®, UPS®, DHL®, Endicia®, Purolator®, USPS® and other carriers. Our software is constantly evolving to meet the needs of our distribution, manufacturing and fulfillment clients. We help take the “Bull” (manual and redundant processes) out of the warehouse.

Adam Baker

Adam Baker has been helping organizations reduce costs and improve operations for the last 15 years. He has worked with all types of organizations – from the Federal to local Governments, and for profits to non-profits, and specializes working with manufacturers. He is a former military officer and holds a Master of Science degree in Leadership and Business Ethics from Duquesne University, which he uses daily as he consults businesses on effective cost reduction strategies through his Strategic-Partnership with Schooley Mitchell. 

Adam lives in Erie, PA with his wife and three young children. When he isn’t working or spending time with his family, Adam enjoys reading, running, and rooting for Pittsburgh sports teams.

Maggie Blume

Maggie Blume is an Account Executive at Mailshake – a sales engagement software. Maggie has been consulting sales reps about cold email for the past 3 years on how to get better results. She currently lives in West Virginia and is part of an economic development program called Ascend West Virginia. 

Dave Crysler

Dave Crysler is the principal consultant of the Crysler Club and host of the Everyday Business Problems Podcast. Having spent nearly 20 years working for a publicly traded corporation that grew through acquisition provided Dave with the opportunity to grow several different businesses during his career. Entering entrepreneurship, Dave quickly realized there was a tremendous need within small businesses to have access to the tools and support that were commonplace in a large corporation. It was during this time Dave developed his operations framework that he uses to solve everyday problems and free business owners from working in their business so it can grow.

Nicole Donnelly

Nicole Donnelly provides Fractional Marketing support for small B2B manufacturers .  She is a Certified HubSpot Partner, and Certified Google Ads specialist who has helped her clients achieve 20+% increases in year over year profit using the Inbound marketing methodology.  Nicole brings over 15 years experience as an account manager leading projects for Fortune 100 companies and SMB’s. 

Kati McDermith

Otherwise known as the Manufacturing Hype Girl, Kati McDermith is a supporter of U.S. manufacturers. She has 16 years of experience in telemarketing / lead generation in many different areas of business, from party supplies to mail order prescriptions to fasteners. As a lead generator, she was so impressed with the quality of MNI’s data and ease of use that she came to work with MNI and now serves as their Brand Ambassador. She loves travelling with her husband across the country and identifying manufacturers along the route or finding interesting things from history that were made in the US.

Nigel T. Packer

Nigel T Packer is a Digital Customer Experience Consultant and Trainer.  He is also an author and business speaker. For over twenty-six years he has used his extensive knowledge and broad range of experiences to engage, educate and entertain business audiences across the UK, Europe, and the USA. His subject expertise includes digital customer experience optimisation, digital customer experience journey mapping, e-Business strategies, effective website development, and International digital business strategy.  He heads a consultancy practice: PelaTis Online Ltd.

His career started in electronic engineering working with others in the development of orthopaedic stimulators, breathalysers, and voice recognition software. In his late 20’s he moved into production and mechanical engineering learning the skills of business growth through innovation and invention. In the mid 1990’s, through Nigel’s innovation and design, his employer was granted 7 patents for reusable packaging systems.  In 1999, Nigel started his current career path, observing the opportunities in the new internet age. He has worked with many international, national, and local companies helping them transform their business models to the internet age.  He is currently writing a new book on Digital Customer Experience Optimisation.

Gail Robertson

Gail Robertson brings an unfamiliar and fresh outlook to the more traditional Manufacturing Industry.  

Curiosity is the foundation of her 3 step process: Sign Up, Suit Up and #ShowUP!  Gail has always been curious, which led her into journalism.

She now uses storytelling (developed as a journalist), in her manufacturing world as a social media strategist and Keynote Speaker.

She and many others have found that with curiosity, so much is possible: step out of your comfort zone, overcome fear, do things you’ve never done before, meet amazing people and show up with joy, passion and enthusiasm.

Ingor van Rooi

Ingor van Rooi is recognized as a Networking Ninja. She is hired by entrepreneurs to help them develop a LinkedIn Strategy to stand out and connect with their ideal community. 

As the host of a popular LinkedIn Live Show, Ingor is known for her love for people, community-building and passion for the principle of ubuntu and LinkedIn. She is also an international speaker and author, helping others to step out of their comfort zone and grow their network, one person at a time.

Angela Thurman

Angela Thurman’s extraordinary combination of skills, training and experience make her a unique and broad ranging PMP (Project Management Professional).  She holds a B.S. in Electrical Engineering, a Masters in Telecommunications and has training in law.  She has 30 years of successful experience, in managing projects, contracts, and supply chains.  Among the sectors in which Ms. Thurman, a Mensa member, has worked are aerospace, telecommunications, defense, power, and even wedding planning. Formerly, she managed projects for the power systems of the International Space Station.  Currently, as Principal Managing Director, Thurman Co., Ms. Thurman brings her singular combination of experiences to small and medium sized businesses.

Meaghan Ziemba

Meaghan Ziemba is a brand storyteller and marketer for industrial manufacturers with a B.A. and M.A. in Professional and Technical Writing from the University of Wisconsin – Milwaukee. She has been writing for manufacturing since 2008 and hosts a live video broadcast series called Mavens of Manufacturing. The series focuses on women in the sector and its mission is to attract younger generations to join manufacturing or engineering career pathways to help close the skills and gender gaps. Meaghan is a proud wife a Law Enforcement Officer and a mother of three. She enjoys cooking, CrossFit, and a great cup of coffee or a glass of whiskey. 

More Biographies Coming Soon!

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